Legal

Terms of Service

The terms that apply when you use our website or hire RoofTise. Last updated: November 3, 2026.

Last updated: November 3, 2026

Please read these Terms carefully before using our Website or Services. They explain how we work together, how payments and cancellations work, who owns what, and the limits of our responsibility.

1. Agreement to These Terms

These Terms of Service (“Terms”) govern your use of the RoofTise website and any services provided by RoofTise (“RoofTise”, “we”, “us”). By using the Website, submitting a form, signing a proposal or paying an invoice, you (“Client”, “you”) agree to these Terms. If a signed proposal or service agreement conflicts with these Terms, the signed document takes priority.

2. Our Services

RoofTise provides digital marketing services for roofing businesses, including website design and development, search engine optimisation (SEO), Google Business Profile optimisation, social media marketing and advertising management, and n8n workflow and AI automation (the “Services”). The exact scope, deliverables, timeline and fees for each project are set out in your proposal or order (the “Proposal”).

3. Quotes & Pricing Calculator

Prices shown on the Website and estimates produced by the pricing calculator are for guidance only and do not form a binding offer. Final pricing is confirmed in a written Proposal. Prices exclude applicable taxes (such as sales tax or VAT/GST) unless stated, and exclude third-party costs such as advertising spend, premium plugins, stock media, domains and hosting unless included in the Proposal.

4. Fees & Payment

  • Website projects: a deposit (typically 50%) is due before work starts, with the balance due before launch, unless the Proposal sets different milestones.
  • Monthly services: billed in advance each month.
  • Invoices are due within 7 days unless stated otherwise.
  • We may pause work or take a website offline for invoices more than 14 days overdue, after giving you notice.
  • Advertising spend is paid by you directly to the ad platform (e.g. Meta or Google).

5. Term, Cancellation & Refunds

  • Monthly services have an initial onboarding term of 3 months, then continue month-to-month.
  • After the initial term, either party may cancel monthly services with 30 days’ written notice.
  • Website deposits are non-refundable once design work has started, because they cover time already reserved and spent.
  • Fees for work already completed are not refundable. If a project is cancelled part-way, fees for work done to that date are payable.
  • Nothing in these Terms affects any non-excludable rights you have under consumer protection laws in your country.

6. Your Responsibilities

  • Provide accurate information, content, logos, photos and timely feedback.
  • Give us the access we need (website, hosting, Google Business Profile, analytics, ad accounts, CRM).
  • Make sure you have the rights to any content you provide and that your business claims (licences, certifications, warranties, insurance) are accurate.
  • Review and approve content before it is published.
  • Delays in feedback or access may extend timelines. Projects inactive for more than 60 days due to client delays may be closed and invoiced for work completed.

7. Revisions & Approvals

Each website project includes the number of revision rounds stated in the Proposal. Additional revisions or new features outside the agreed scope are billed at our current hourly rate or by a separate quote. Once you approve a design or launch, further changes are treated as new work.

8. Ownership & Intellectual Property

  • Once paid in full, you own the final website design, the content we create specifically for you, and your domain, data and accounts.
  • Third-party components (WordPress, Elementor, plugins, themes, fonts, stock images, n8n and other software) remain subject to their own licences.
  • We retain ownership of our pre-existing tools, templates, frameworks, automation workflows and know-how, and grant you a licence to use them as part of your deliverables.
  • Unless you tell us otherwise in writing, we may show your project in our portfolio and marketing, and include a small “Website by RoofTise” credit in the website footer.

9. No Guarantee of Results

We work hard to grow your business, but search rankings, map rankings, advertising results, leads and revenue depend on factors outside our control — including search engine and platform algorithms, competition, your market, reviews and your own sales process. We do not guarantee specific rankings, traffic, leads or revenue. Google, Meta and other platforms may change their rules or suspend accounts at their discretion, and we are not responsible for their decisions.

10. Third-Party Services

The Services rely on third-party platforms such as hosting providers, Google, Meta, n8n, CRM systems and plugin developers. We are not liable for outages, changes, data loss or price increases caused by these providers. Where we manage hosting, we take regular backups but recommend you keep your own copies of important data.

11. Confidentiality & Data

Each party will keep the other’s confidential information private and use it only to perform the Services. We handle personal data as described in our Privacy Policy. Where we process personal data on your behalf (for example, leads in your CRM or automations), we act as your processor and will follow your reasonable instructions; a data processing agreement is available on request.

12. Use of This Website

You may use this Website for lawful purposes only. You must not copy our content or designs for commercial use without permission, attempt to break or overload the Website, or submit spam or false information through our forms.

13. Limitation of Liability

To the fullest extent permitted by law, RoofTise is not liable for any indirect, incidental or consequential losses, including lost profits, lost data or lost business opportunities. Our total liability for any claim relating to the Services is limited to the fees you paid us for the affected Services in the 3 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnity

You agree to indemnify RoofTise against claims arising from content or materials you provide, your business claims and advertising statements, or your breach of these Terms or applicable law.

15. Governing Law & Disputes

These Terms are governed by the laws of the country in which RoofTise is registered. We will first try to resolve any dispute informally by discussion. If that fails, disputes will be handled by the courts of that jurisdiction, unless mandatory local law in your country gives you the right to bring a claim where you live.

16. Changes to These Terms

We may update these Terms from time to time. The version in force when you sign a Proposal applies to that project. Continued use of the Website or monthly Services after changes are posted means you accept the updated Terms.

17. Contact Us

RoofTise
Online agency serving the USA, UK, Canada, Australia and Europe
Email: rooftise@gmail.com
Phone: +880 1608-724835