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Privacy Policy

How RoofTise collects, uses and protects your information. Last updated: November 3, 2026.

Last updated: November 3, 2026

Your privacy matters to us. This policy is written to meet the requirements of the UK GDPR, EU GDPR, US state privacy laws (including the CCPA/CPRA) and the Australian Privacy Act. If you have any questions, contact us at rooftise@gmail.com.

1. Who We Are

This Privacy Policy explains how RoofTise (“RoofTise”, “we”, “us”, “our”), collects, uses and protects personal information when you visit rooftise.com (the “Website”), contact us, or use our website design, SEO, Google Business Profile, social media marketing and automation services (the “Services”).

For visitors in the United Kingdom and European Economic Area, RoofTise is the data controller for personal data collected through the Website. Contact: RoofTise, Online agency serving the USA, UK, Canada, Australia and Europe, rooftise@gmail.com.

2. Information We Collect

Information you give us:

  • Contact details — name, company name, email address, phone number, country and website URL submitted through our forms or by email.
  • Project information — details about your roofing business, goals, budget and any pricing-calculator estimate you send us.
  • Client account information — logins, access to your website, Google Business Profile, analytics, ad accounts and CRM that you grant us to deliver the Services.
  • Billing information — billing name, address and payment records. Card payments are processed by our payment provider; we do not store full card numbers.

Information collected automatically:

  • Device and usage data — IP address, browser type, pages viewed, referring site and time on site.
  • Cookies and similar technologies — see Section 6.
  • Call and form tracking data — if a call-tracking number or form-tracking tool is used, we may record the source of the enquiry.

3. How We Use Your Information

  • To respond to enquiries, prepare audits, proposals and quotes.
  • To deliver, manage and improve the Services you purchase.
  • To send service updates, reports and invoices.
  • To send marketing emails about our services, where permitted by law — you can unsubscribe at any time.
  • To analyse Website traffic and improve our content and user experience.
  • To protect the Website against fraud, spam and security threats.
  • To meet legal, tax and accounting obligations.

5. How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us run our business, under contracts that require them to protect it:

  • Website hosting, security and email providers
  • Analytics and advertising platforms (for example Google Analytics, Google Ads, Meta)
  • CRM, scheduling and workflow-automation tools (for example n8n and connected applications)
  • Payment processors, accountants and legal advisers
  • Authorities, where required by law or to protect our rights

A current list of the main providers we use is available on request.

6. Cookies & Tracking

We use cookies and similar technologies to keep the Website working, remember your preferences, measure traffic and, with your consent, show relevant ads. Types of cookies we use:

  • Strictly necessary — required for security and core functions.
  • Analytics — help us understand how visitors use the Website.
  • Marketing — used by advertising partners such as Google and Meta to measure and personalise ads.

Visitors in the UK and EU are asked for consent before non-essential cookies are set. You can change your choices at any time using the cookie settings link in the footer or your browser settings.

7. How Long We Keep Information

We keep personal information only as long as needed for the purposes in this policy: enquiry data for up to 24 months after our last contact, client records for the length of our engagement plus up to 7 years for tax and legal purposes, and analytics data according to the retention settings of the relevant tool. We then delete or anonymise it.

8. Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls, strong passwords and two-factor authentication where available. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. International Transfers

We serve clients in the USA, UK, Australia and Europe, and our team and service providers may be located in other countries. When personal data from the UK or EEA is transferred to a country without an adequacy decision, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you and receive a copy
  • Correct inaccurate information
  • Delete your information
  • Restrict or object to certain processing, including direct marketing
  • Data portability
  • Withdraw consent at any time

UK & EU: you can also complain to the UK Information Commissioner’s Office (ICO) or your local data protection authority.

California and other US states: residents may have rights to know, delete and correct personal information, and to opt out of the “sale” or “sharing” of personal information for targeted advertising. We do not sell personal information. To opt out of sharing for targeted advertising, use the cookie settings link or contact us. We will not discriminate against you for exercising your rights.

Australia: we handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may complain to the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

To exercise any right, email rooftise@gmail.com. We may need to verify your identity and will respond within the time required by applicable law.

11. Children's Privacy

Our Website and Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last changed. Significant changes will be highlighted on the Website or communicated to clients by email.

14. Contact Us

RoofTise
Online agency serving the USA, UK, Canada, Australia and Europe
Email: rooftise@gmail.com
Phone: +880 1608-724835

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Questions?

Email rooftise@gmail.com and we’ll reply within 2 business days.

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